We’re Here to Work with You

We understand you may have experienced related hardships and there may be a delay in your ability to access benefits or pay your rent.  If that’s the case, please talk to us.  We’re all in this together and look forward to being around a long time; continuing to invest in our communities and improve.  We are thankful for the hard work of our employees in keeping our community operational, clean and safe as well as all they continue to do to prepare for and mitigate the consequences of the COVID-19 outbreak.  To that end, we rely on rental payments to pay those workers and to cover our mortgage, utilities, maintenance and much more. If rental payments stop flowing, everything becomes more challenging and at risk just when peace of mind is most needed.
We remain strong and inspired by stories of neighbors helping one another.  Communities working together to stay safe and strong is what will get us through this crisis.
We are here for you and care.

Support Information

Due to the coronavirus (COVID-19) public health emergency and compliance requirements in Ohio, all AIY Properties, Inc. managed apartment and townhome communities are operating in new restricted ways in order to minimize any potential spread of the coronavirus (COVID-19).  Some common areas and amenities are restricted or not available. Please feel free to email or call the community office directly if you have questions or concerns. We aim to be as accommodating as we can given guidelines, regulations and other factors affecting our ability to offer the standards needed with some amenities and levels of service. We apologize for any inconvenience and appreciate your understanding.  As always, in the event of an emergency that is life threatening or poses significant risk of danger, please call 911 and/or the fire department.