COVID-19 URGENT ALERT

Concerned about Rent?
Here’s How the Government Can Help

We know this is an unprecedented time of uncertainty and anxiety for our residents.  We also know that many of our residents are suffering from job losses, furloughs and reduced hours. Fortunately, there is help available.

Direct Payments

The federal government will be making one-time cash payments directly to our citizens.  These payments should be issued during the month of April either by check or direct deposit. How much will you receive?

  • Individuals earning less than $75,000 will receive $1,200
  • Married couples earning less than $150,000 will receive $2,400
  • If you have children, you will receive $500 per child
  • Individuals earning more than $75,000 and less than $99,000 – and couples earning more than $150,000 and less than $198,000 – are eligible for a lesser amount

Enhanced Unemployment Benefits

If you have lost your job, you can apply for state unemployment benefits at https://unemployment.ohio.gov/

Congress is enhancing state unemployment to provide more income and to cover more people.

  • Adds $600 per week for four months on top of state unemployment.
  • Adds up to 13 weeks of additional unemployment benefits to those already enrolled but who are nearing the end of benefits.
  • Expands the program to include a number of workers not normally eligible to receive unemployment benefits, including:
    • Freelancers
    • Independent contractors/gig workers
    • Self-employed
    • Those with limited work history
    • Employees who are still employed, but whose hours have been reduced

It is important to apply as soon as possible.  To help expedite aid, the federal government is funding the first week of benefits to encourage states to waive traditional waiting periods, but it may still take a couple of weeks to be processed

We’re Here to Work with You

We understand there may be a delay in your ability to access these benefits.  If that’s the case, please talk to us.  We are offering a number of rent flexibility options – payment plans, waived late fees and other options.  We’re all in this together and all deserve safe and clean housing.  We are thankful for the hard work of our employees in keeping our community operational and all they continue to do to prepare for and mitigate the negative consequences of the COVID-19 outbreak at our community.  To that end, we rely on rental payments to pay those workers and to cover our mortgage, utilities, maintenance and more. If rental payments stop flowing, community stability and safety will be disrupted, just when peace of mind is most needed. We remain heartened by the stories of neighbors helping one another.  Communities working together to stay safe is what will get us through this crisis, and we are here for you.

Maintenance & Support Information

Due to the coronavirus (COVID-19) public health emergency and new compliance requirements in Ohio, all AIY Properties, Inc. managed apartment and townhome communities will be operating in new restricted ways in order to minimize any potential spread of the coronavirus (COVID-19).  Common areas, events and support offices are closed until further notice.

We will focus on emergency maintenance requests and supporting customers via email, phone and video conferencing.  Non-emergency maintenance requests will still be noted in our systems and follow-up calls may be conducted to learn more.  However, to limit the risk of exposure with tenants, employees and service professionals, there will be limited to no action taken with non-critical requests or concerns except when more information is needed to help further investigate.  As soon as we have updates available, we will notify tenants and customers.

Much of our staff will be on flexible hours and working from home to support our communities remotely but please feel free to email or phone our site offices.  Although we will not be offering in-person appointments for the time being, we can provide support and virtual tours.  We apologize for any inconvenience and appreciate your understanding.  As always, in the event of an emergency that is life threatening or poses significant risk of danger, please call 911 and/or the fire department if needed.