We’re Here to Work with You
We understand there may be a delay in your ability to access these benefits. If that’s the case, please talk to us. We’re all in this together and all deserve safe and clean housing. We are thankful for the hard work of our employees in keeping our community operational and all they continue to do to prepare for and mitigate the negative consequences of the COVID-19 outbreak at our community. To that end, we rely on rental payments to pay those workers and to cover our mortgage, utilities, maintenance and more. If rental payments stop flowing, community stability and safety will be disrupted, just when peace of mind is most needed. We remain heartened by the stories of neighbors helping one another. Communities working together to stay safe is what will get us through this crisis, and we are here for you.
Maintenance & Support Information
Due to the coronavirus (COVID-19) public health emergency and new compliance requirements in Ohio, all AIY Properties, Inc. managed apartment and townhome communities will be operating in new restricted ways in order to minimize any potential spread of the coronavirus (COVID-19). Common areas, events and support offices are closed until further notice. Much of our staff will be on flexible hours and working from home to support our communities remotely but please feel free to email or phone our site offices. Although we will not be offering in-person appointments for the time being, we can provide support and virtual tours. We apologize for any inconvenience and appreciate your understanding. As always, in the event of an emergency that is life threatening or poses significant risk of danger, please call 911 and/or the fire department if needed.